FAQ's
What is included in your Management Services?
We take care of everything from listing setup and pricing to guest communication, cleaning, maintenance and reporting, ensuring your property runs smoothly and profitably.
What is the difference between your Management Services and Listing Services?
Our Management Services include full end-to-end hosting support, while our Listing Services focus on creating and optimising your online property listings without ongoing guest or property management.
Can you assist with licensing and compliance?
Yes. We guide you through local regulations, permits and safety requirements to make sure your property is fully compliant.
What regions do you cover?
Our Management Services currently operate throughout East Lothian and neighbouring regions, with plans to reach further across the country in the near future.
Do you manage listings on platforms like Airbnb, Vrbo and Booking.com?
Absolutely. We manage your presence across major booking platforms to maximise visibility and bookings, with fully synced calendars to prevent double-bookings and keep everything running smoothly.
When and how do property owners get paid?
Payments are issued monthly with a detailed breakdown of your property’s performance and earnings.
How do you attract guests and increase occupancy?
We use dynamic pricing, high-quality marketing, professional photography, and multi-platform exposure to reach more guests and secure higher occupancy rates.
How much can I expect to earn from listing my property as a holiday home?
Earnings depend on location, seasonality and property features. We can provide tailored revenue projections so you understand the potential before getting started.
How do you handle guest communication and check-ins?
For Hame Management, we manage all guest interaction from enquiries to departure, along with seamless check-ins that are either self-service or hosted depending on homeowner preferences.
What makes Hame unique?
Founded by two Chartered Surveyors, we offer a new way to host with a fresh perspective on short term rental management. We combine local expertise, personalised service and data-driven strategies to deliver better returns while keeping your property cared for as if it were our own.