Privacy Policy
1. Introduction
Welcome to Stay Hame Ltd (t/a Hame) (“we”, “our”, “us”). We are committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website: stayhame.com.
2. Who We Are
Business name: Stay Hame Ltd
Address: 3 Dove Wynd, New Alderston House, Bellshill, United Kingdom, ML4 3FB Email: hello@stayhame.com
We are the “data controller” under UK data protection law.
3. What Data We Collect
Information you provide:
- Name
- Email address
- Phone number (if provided)
- Any information submitted via our contact form
- Automatically collected data:
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Device and usage data
4. How We Use Your Data
We use your data to:
- Respond to enquiries
- Provide our services
- Improve our website and user experience
- Maintain website security
5. Legal Basis for Processing
We rely on the following legal bases under UK GDPR:
- Legitimate interests – responding to enquiries and running our business
- Consent – where required (e.g. for non-essential cookies)
- Legal obligation – where necessary to comply with the law
6. Cookies
What are cookies? Cookies are small text files placed on your device when you visit a website.
How we use cookies
We use cookies to:
- Ensure the website functions properly
- Improve performance and usability
- Understand how visitors use our website
- Types of cookies we use
1. Strictly necessary cookies
These are essential for the operation of our website and cannot be switched off. They include cookies that enable basic functions like page navigation and form submissions.
2. Analytics cookies (if applicable)
These cookies help us understand how visitors interact with our website (e.g. via Google Analytics). They allow us to improve performance and user experience. These cookies are only set with your consent.
Managing cookies
When you first visit our website, you will be asked to accept or reject non-essential cookies. You can also control cookies through your browser settings.
Please note that disabling certain cookies may affect how the website functions.
7. How We Share Your Data
We do not sell your personal data. We may share your data with:
- Website hosting providers
- IT and security providers
- Analytics providers (if used)
All third parties are required to respect the security of your data.
8. Data Retention
We retain personal data only as long as necessary to:
- Respond to enquiries
- Fulfil legal obligations
9. Your Rights
You have rights under UK data protection law, including:
- The right to access your data
- The right to correct inaccurate data
- The right to request deletion
- The right to object to processing
- The right to restrict processing
- The right to withdraw consent
To exercise your rights, contact us at: hello@stayhame.com
10. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- Secure hosting
- SSL encryption (HTTPS)
11. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy, please contact:
Email: hello@stayhame.com
Address: 3 Dove Wynd, New Alderston House, Bellshill, United Kingdom, ML4 3FB