Privacy Policy

1. Introduction

Welcome to Stay Hame Ltd (t/a Hame) (“we”, “our”, “us”). We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website: stayhame.com.

2. Who We Are

Business name: Stay Hame Ltd

Address: 3 Dove Wynd, New Alderston House, Bellshill, United Kingdom, ML4 3FB Email: hello@stayhame.com

We are the “data controller” under UK data protection law.

3. What Data We Collect

Information you provide:

Name

Email address

Phone number (if provided)

Any information submitted via our contact form

Automatically collected data:

IP address

Browser type and version

Pages visited and time spent on the site

Device and usage data

4. How We Use Your Data

We use your data to:

Respond to enquiries

Provide our services

Improve our website and user experience

Maintain website security

5. Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

Legitimate interests – responding to enquiries and running our business

Consent – where required (e.g. for non-essential cookies)

Legal obligation – where necessary to comply with the law

6. Cookies

What are cookies?

Cookies are small text files placed on your device when you visit a website.

How we use cookies

We use cookies to:

Ensure the website functions properly

Improve performance and usability

Understand how visitors use our website

Types of cookies we use

1. Strictly necessary cookies

These are essential for the operation of our website and cannot be switched off.

They include cookies that enable basic functions like page navigation and form submissions.

2. Analytics cookies (if applicable)

These cookies help us understand how visitors interact with our website (e.g. via Google Analytics).

They allow us to improve performance and user experience.

👉 These cookies are only set with your consent.

Managing cookies

When you first visit our website, you will be asked to accept or reject non-essential cookies.

You can also control cookies through your browser settings.

Please note that disabling certain cookies may affect how the website functions.

7. How We Share Your Data

We do not sell your personal data.

We may share your data with:

Website hosting providers

IT and security providers

Analytics providers (if used)

All third parties are required to respect the security of your data.

8. Data Retention

We retain personal data only as long as necessary to:

Respond to enquiries

Fulfil legal obligations

9. Your Rights

You have rights under UK data protection law, including:

The right to access your data

The right to correct inaccurate data

The right to request deletion

The right to object to processing

The right to restrict processing

The right to withdraw consent

To exercise your rights, contact us at: hello@stayhame.com

10. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

Secure hosting

SSL encryption (HTTPS)

11. Third-Party Links

Our website may contain links to external websites.

We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact:

Email: hello@stayhame.com

Address: 3 Dove Wynd, New Alderston House, Bellshill, United Kingdom, ML4 3FB

Last updated: April 2026

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